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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up window will appear. It includes exhaustive information about all the actions that you can perform on the given page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast assortment of educational videos describing how to use our Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you need, check out our extensive Frequently Asked Questions section, which contains questions asked by real clients and provides real solutions. We frequently "revamp" our FAQ section with new articles in an attempt to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, we have a fantastic team of technical support engineers available 24x7x365 and eager to help you with any query. Each support ticket you open will be answered in less than one hour (the average trouble ticket response time being only 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 162393

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com